Last updated: 16/12/25
Hydroverse Ltd is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Hydroverse Ltd
2. Personal Data We Collect
We may collect:
Name, email address, phone number
Billing and payment details
Health or injury information (where relevant to coaching)
Swimming experience, goals, and preferences
Website usage data
Communications with our team
3. How We Use Your Data
Your data is used to:
Provide coaching services
Process bookings and payments
Deliver online programs and resources
Communicate updates, support, and offers
Improve our services
Meet legal and regulatory obligations
4. Legal Basis for Processing
We process data based on:
5. Data Sharing
We do not sell your data.
We may share data with:
Payment processors
Booking, coaching, or video platforms
Instructors (only where necessary)
Legal or regulatory authorities (when required)
All third parties comply with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfil its purpose or comply with legal requirements.
7. Your Rights
You have the right to:
Access your personal data
Request corrections or deletion
Withdraw consent
Object to processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Data Security
We implement appropriate technical and organisational measures to safeguard your data against loss, misuse, or unauthorised access.
9. Cookies
Our website may use cookies to improve functionality and user experience.
You can manage cookie preferences through your browser settings.
10. Changes to This Policy
This Privacy Policy may be updated periodically.
The latest version will always be available on our website.
11. Contact Us
For questions regarding this Privacy Policy or your personal data, contact:
